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pay for your tickets fast and secure with contactless

Contactless is the quick, easy and secure way to pay for your bus travel, and there are two ways to pay using contactless.

travel contactless

Just tap on at the start of your journey using your contactless card or device, and tap off before you leave. Simple.

You'll be charged a single journey for each trip, and with our day & 28 day cap in place your fares will be limited no matter how often you travel.

You can also use your smart devices to travel contactless.

You won't receive a paper ticket if you choose to travel contactless. To view your journey history for the last 90 days tap here

Tap here to view our zone map

contactless payments 

You'll also be able to make contactless payments when purchasing any tickets or Kinchkard up to the value of £45.

Instead of paying with cash, you can pay with contactless by telling the driver which ticket you want, then placing your credit or debit card on the reader of the ticket machine as payment. The driver will then provide you with a paper ticket. 

We also accept contactless payments on smart devices.

 If you need help understanding contactless, we've put together some FAQs to help you out;

general contactless

How do I know if my card has contactless?

Which contactless cards can I use?

Can I use a contactless enabled device other than a credit or debit card?

Which tickets can I buy with contactless?

Why is the limit set to £45?

Do I still get a ticket if I pay with contactless?

Will I get a receipt if I pay with contactless?

How close do I have to be to the contactless reader?

Can I use my contactless card to make more than one payment?

I have a joint account, can I still use contactless payment?

Is my contactless payment safe?

What if my payment does not work?

I have bought the wrong ticket - can I get a refund?

Can I top up my Kinchkard using contactless?

If I have less balance than the bus fare on my card or in my bank account, can my account go overdrawn?

Can I get child prices through contactless?

Do I have to have a cellular or WiFi signal to use my mobile device for contactless?

Do I need to sign-up?

My card has expired, what happens to my caps?

travel contactless

What happens if I forget to touch off when I travel contactless?

Can I benefit from the caps using different cards linked to the same account?

What happens if I use my mobile device to touch on, but then lose power before I can touch off?

How do I check my journey history if I travel contactless?

How do the caps work on travel contactless?

I travel on two buses - can I use travel contactless?

I normally buy a 28 day Kinchkard, can I use travel contactless?

need more help?
Our customer services team are happy to help.