Kinchkard refunds

Due to our ticket machine upgrades, all current Kinchkards will no longer be valid to use on skylink Derby from Sunday 3 February. They will still be valid on other Kinchbus services.

Don't worry, if you haven't got a new Kinchkard, or if you'll be travelling contactless, you can still apply for a refund on any remaining days or trips on your old Kinchkard.

Alternatively, we can send you out a new Kinchkard with the remaining trips on but this would take longer. 

apply for a refund


If you need help applying for a refund, get in touch with our customer services team.

contact us


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